Frequently Asked Questions (FAQs)
1. What types of products do you sell?
We specialize in authentic as well as trendy high-quality fashion for Women. Currently we have come up with women essentials only but we shall be adding new items every week. So kindly stay updated to get the best.
2. Do you offer international shipping?
No. Currently we are only shipping across India.
3. How long does shipping take?
Standard domestic orders typically arrive within 7-10 business days. Delivery time depends on many factors, so you may also receive your product/s even before the expected date.
4. What is your return and exchange policy?
We offer a 2-day return or refund window from the date of delivery. Items must be unused, in original condition, and with all tags attached. To claim a refund one must submit the package opening video, highlighting the issue of the product clearly. To know more about our return policy ,please visit our Return and Refund Policy page
5. How can I track my order?
Once your order ships, you’ll receive an email/text message with a tracking link. You can also log in to your account to view your order status at any time.
6. What payment methods do you accept?
We accept debit card, credit cards, net banking and UPI payments.
8. Can I cancel or change my order?
If your order hasn’t shipped yet, we’ll do our best to make changes or cancel it. Please contact us at info@zoharnzarii.com as soon as possible.
9. Do you offer gift cards?
No! Digital gift cards are currently not available.
10. How can I contact customer support?
You can reach our friendly customer care team via email at info@zoharnzarii.com
